>>Sophie Ottanêr seeks that our customers be totally satisfied with the products they bought, for that reason, we assure that, if you are not satisfied with the product you receive, you can return it and we will refund your money. You just have to comply with these conditions:
1. You have to contact us and return the product within the first 7 calendar days after you received the product(s).
2. You have to return the product in our office in San Borja (Lima-Perú) with your DNI and receipt.
3. Product has to be in perfect conditions (clean and with no damage signals).